Webroot, a popular antivirus software used by millions of individuals and almost a hundred thousand businesses made many computers inoperable yesterday. The software flagged signed system executables as malicious and legitimate websites as phishing.
With the Colorado-based company serving thirty-million customers yearly—although the bug in Webroot’s platform was only active for 13 minutes—thousands had trouble accessing their systems. The flagged operating system software was quarantined, making them inaccessible to the operating system.
“A folder that is a known target for malware was incorrectly classified as bad, Webroot was not breached and customers are not at risk,” staff announced in a press release. The problem has since been fixed, and everything seems to be business as usual.